Remote Support & Monitoring
- Real-time product, system and application-level support
- Unlimited online resources and tools
- Live chat and support forums
- Secure equipment monitoring, alarming and diagnostics
- Instructor-led and computer or web-based courses
- Virtual classroom
- Training assessments
- Workstations and job aids
- Embedded engineering
- Preventive maintenance
- Migrations and conversions
- Start-up and commissioning and diagnostics
- Product remanufacturing
- Repair services on non-Rockwell Automation brands
- Annual repair agreements
- Comprehensive asset management planning
- Reliability services
- Global spare parts inventory
- Storeroom and firmware management
Lifecycle Extension & Migrations
- Installed Base Evaluation™
- Pinpoint obsolescence risk
- Tools and Lifecycle support service agreements to mitigate production risk
Network & Security Services
- Manage network convergence
- Security technology, policies and procedures services
- Network design, integration and validation services
- Safety assessments and remediation
- Safety design, integration and validation services
