Technical Engineer Support
Job Description & Qualification:
- Provide domain expertise on applications and technologies across AXIS’s complete product portfolio.
- Facilitate pre-sales activities, including end-user and system integrator training.
- Identify technical challenges and engage appropriate resources to help secure business opportunities.
- Provide design consultation and technical clarifications for factory automation solutions.
- Collaborate with global technical support teams and business units to resolve customer issues and support plant optimization initiatives.
- Evaluate warranty claims and provide technical recommendations.
- Assess existing system architectures and recommend improvements to enhance performance and reliability.
- Support the sales team in delivering effective automation solutions to clients.
- Conduct product presentations, demonstrations, and technical training sessions.
- Demonstrate integrity, moral courage, openness, and honesty in all professional dealings.
- Be self-motivated, flexible, proactive, and committed to achieving organizational goals.